Citibank International Personal Banking Singapore: CitiDirect

No, I Am Not a Citibank Singapore Customer
To use CitiDirect, you will first need to open an account with Citibank Singapore. To open an account, please submit a Secure Online Action Form to us. Or, request for more information through our Secure Email.

Yes, I Am an existing Citibank Customer
CIN and ATM PIN — To access CitiDirect, you will need your 16-digit Citicard Identification Number (CIN) found on your Citicard as well as your 4-digit ATM PIN. Together they are your security passwords into CitiDirect.

You will also need to have the following (at its minimum) :

Personal computer — Pentium 133 Mhz
Modem — 28.8 kbps (for better results, use a 56 kbps modem)
Operating system — Windows 95 or Windows NT 4.0
Browser — Netscape Communicator 4.0 or higher or Internet Explorer 4.0 or higher
Internet account — an internet account with your local Internet Service Provider (ISP)

You can get a new ATM PIN instantly by calling our 24-Hour CitiPhone Banking at (65) 224-5757. Press'0' to speak to a CitiPhone Officer.

To change your ATM PIN, you may either change it on the ATM itself, or through Self-Service Phone Banking. Simply call (65) 224-5757, press '2' to select Self-Service Phone Banking. Then key in your 16-digit Citicard Identification Number and 4-digit Telephone PIN, and follow the voice instructions.

When calling CitiPhone Banking, remember to have your Citicard on hand as you will need your 16-digit Citicard Identification Number for identity verification and for access to your accounts.