Transfers & Payments allow me to transfer funds or pay bills easily through CitiDirect. I can use the following services without pre-arrangement :

  1. Transfer Between my Citibank Account(s)
  2. Transfer to Another Citibank Customer
  3. Transfer to Another Bank
  4. Transfer Money Abroad
  5. Bill Payment
  6. Set Up a Standing Order
    This allows me to set up a series of transfers to a third party
  7. See, Change or Cancel a Standing Order
    This allows me to see, change or cancel an existing recurring transfer that has already been set up.
  8. Add a New Payee
    This allows me to add people or institutions to a list of payees to whom I may make payments or transfers.
  9. See or Delete Payee
    This allows me to see or delete the people or institutions on a list of payees to whom I may make payments.
  10. Important Notes

    For all Transfers & Payments, you will process the relevant instructions given on any day by the next Business Day unless otherwise specified by you.

    You shall not be obliged to carry out any transfer or payment instructions unless and until my Citibank Account(s) and/or overdraft has sufficient funds or credit to pay the relevant amount(s). Funds for ALL Transfers & Payments amounts will be withdrawn from my Citibank Account(s) by the next Business Day or such other day as you may at your absolute discretion determine.

    You cannot guarantee the time at which the receiving banks or billing organisations will credit the account(s) of my payees. To avoid incurring a finance charge or other charge, I must initiate a transfer or payment sufficiently in advance of the due date of my payment.

    There is no limit to the number of transfers and payments I can make in any one Business Day. I can transfer any amount between my own Citibank Account(s). I can transfer or pay any amount to several payees (including any Citibank customer who is not on my payee's list), up to a total of S$20,000 per day. You may at your absolute discretion and from time to time revise such transfer limits.

    If I wish to transfer funds from any Citibank Account(s) and you have placed a hold in respect of such funds, I can only transfer such funds from the relevant Citibank Account(s) after the expiry of the hold period.

    I accept that you may at your sole discretion credit the account(s) of the relevant payee(s) or issue a check or cashier's order to such payee(s) pursuant to the relevant transfer or payment. I acknowledge that you are not responsible for any interruptions, errors, omissions or delays in the issue or remittance of such check or cashier's order howsoever arising, and you are entitled to debit the full amount of such check or cashier's order so issued.

    You shall not be responsible for any charges imposed or any other action taken by a payee in any of the following situations :

    1. I do not have sufficient funds in my Citibank Account(s) to make a transfer or bill payment;
    2. an order of court directs you to prohibit withdrawals from the relevant Citibank Account(s);
    3. my Citibank Account(s) is/are closed or my Citibank Account(s) (or any funds therein) has/have been put on hold;
    4. the transfer or bill payment will cause my Account(s) balance to go over the credit limit for any credit arrangement set up to cover overdrafts;
    5. I have not provided you with complete and correct payment information, including without limitation the name, address, account(s) number, and payment amounts for the payee on a bill payment;
    6. I did not correctly use CitiDirect; or
    7. circumstances beyond your reasonable control (such as fire, flood or improper transmission or handling of payments by a third party) prevent the transfer or bill payment, despite reasonable precautions taken by you.

    You reserve the right to terminate my use of Transfers & Payments at any time without notice.

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