Transfers and Payments allow you to transfer funds or pay bills easily through CitiDirect. Citibank will process your relevant instructions given on any day by the next business day unless otherwise specified by you. 

• Can I transfer money between my accounts?
• Can I transfer to another Citibank customer in Singapore?
• Can I transfer money to another bank, other than Citibank?
• Can I transfer money to my family members or to my friends?
• Is there a limit to the number of transfers I can make in a day?
• Is there a maximum amount that I can transfer in a day?
• When will my funds be deducted for all transfers and payments?
• How do I set up my personal payee list?
• How many payees can be set up?

Can I transfer to another Citibank customer in Singapore?
Yes, up to a maximum of S$20,000 (or its equivalent in other currencies) per day through CitiDirect. The exchange rate used will be shown before you decide to proceed with the transfer. This service is in real time, meaning that the transfer will be made as soon as you have completed the transfer.

For precautionary measures, if you'd like to transfer amounts larger than S$20,000 per day, please email us your request separately with the necessary details. 

Can I transfer money to another bank, other than Citibank?
You can transfer money to anyone, eg your family or friend, who has an account in another bank (other than Citibank) in Singapore. You can transfer money to a recipient who is already on your personal payee list (which you can set up yourself), or to someone not yet on your personal payee list. 

You will need to enter the payee's Bank/Branch Code to complete the transfer. This code can be found when you click on the Find button. Then enter the first 3 letters of the recipient's bank name, followed by OK. Eg the first 3 letters of Citibank is "CIT". A list of banks that matches the first 3 letters will be displayed. Simply click on the bank you want, then press OK.

You can transfer up to a maximum of S$20,000 (or its equivalent) per day. This service is in real time, meaning that the transfer will be made as soon as you have completed the transfer. For precautionary measures, if you'd like to transfer amounts larger than S$20,000 per day, please email us your request separately with the necessary details. 

Can I transfer money to my family members or to my friends?
Yes. If they are customers of Citibank Singapore, go to the option "Transfer to another Citibank customer".

If they are not Citibank customers, then go to the"Transfer to Another Bank" option. 

Is there a limit to the number of transfers I can make in a day?
No, there is no limit to the number of transfers you can make in a day. 

Is there a maximum amount that I can transfer in a day?
If you're transferring between your Citibank Singapore accounts, you can transfer any amount you wish. There is no limit imposed.

When transferring or paying to people or institutions in your payee list, including any Citibank Singapore customer who is not on your payee list, you can transfer up to a limit of S$20,000 a day. 

When will my funds be deducted for all transfers and payments?
Before making any transfer or payment, please ensure that you have sufficient funds in your account. Funds for all transfers and payments will be withdrawn from your account by the next business day or such other day that you may determine. 

How do I set up my personal payee list?
Before you can send a payment, your payee must first appear on your payee list. To create a payee list, select the Transfers and Payments channel and choose Add a new Payee. Then follow the instructions to Add a new Payee. 

Your personal payee list contains 3 types of payees: to another Citibank customer, to another bank and common payees. Common payees are domestic merchants located in Singapore and this list is created and maintained by Citibank. 

How many payees can be set up?
There is currently no limit to the number of payees you can set in your personal payee list. In addition to using this for bill payments, you can also set up names of people you send money to from time to time, eg to your son/daughter studying overseas, or to a charity organization. 

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